ENGLISH LANGUAGE
&
BUSINESS
COMMUNICATION
TRAINING
Activity Based Online Classroom Sessions
An Overview
In a constantly evolving and an interconnected world, businesses have have become customer centric. Product or service offered customers who are either internal or external and they are spread across the globe. The mix is multicultural and multilingual.
Employee at all levels are required to be well prepared to face the customer anytime anywhere and in any given scenario. Hence a seamless and confident communication becomes a must-have skill for all the members in a team.
At EnglishAhead, we have understood the needs of fluent English communication at various stages and levels. The online training program are designed develop verbal and non verbal communication for every one, be it an executive or a business leader. The essential learnings and take away of our online class training course are :
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Fluent English speaking and skills
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Better listening and reading
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Improved pronunciation and accent
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Presentation and public speaking skills - Online and offline
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Correct grammar and vocabulary usage
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Business correspondence knowledge :- Email, chats & letters
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Business writing skills : report writing and documentation
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Communication tool knowledge : MS Power point, MS Excel, MS Teams, MS Forms
This English & Business Communication training program has been designed for working professionals.
Key Features
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Blended learning approach: Activity-based face-to-face sessions with examples from customer-centric business functions combined with E-learning course in Advanced English
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Mock scenarios from sales, marketing, customer support and customer relations
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Supplemented by English e-learning course, books, mobile apps and online assessment
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Based on international course content for Business English from Cambridge
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Learning program delivered by teams of language trainers and business management professionals
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Based on assessments & feedback
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Customised study plans for learners as per their present level and desired level
Program Learning Levels & Target Audience
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Advanced Level: For team leaders, first-time managers, frontline sales professionals, senior managers and business leaders
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Intermediate Level: Executives from support functions viz. Sales support, accounting, finance, administration, supply chain, human resources
Learning Options
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Live Online face-to-face classes for a batch of 6-8 participants at company’s premises
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One-to-one coaching: online classes for 1-2 participants in a group
THE PROGRAM DETAILS
Learning Outcomes
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The program learning outcomes can be put into three segments:
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Language skill development: Listening, spoken, reading and writing
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Language structure: Grammar & business vocabulary
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Business communication: client communication, inter-office and managerial communication
Program Modules:
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Presentation Skills
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Meeting & Conference
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Managerial Communication
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Customer service & support
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Sales & marketing communication
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Online advertising & marketing
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Emails & Business Reports
Teaching Method & Learning Tools:
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Activity-based online classroom session of 6 hrs. each per week held across 2-3 online class per week
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2-3 hrs. of self study per week
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International English e-learning course to learn practice English language: reading, listening, grammar & vocabulary. Optional mobile app for basic level English learners
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Business English & grammar books, customised worksheets and assessments
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Assessments: Pre-program and post program assessments
Program Duration and Class Schedule - Regular course :
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Two months / 8 weeks: 60 hrs. of learning including 40 hrs. of classroom sessions with 20 hrs. of self-study and assignments
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3 class per week :- Two group online classes and a one to one online class
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Additional 2 -3 of learning in assignment self-study & practice
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E-learning Logins and PDF books for self study and practice
WhatsApp or for program brochure, demo session and to learn more about the advanced level courses and online training on MS Excel, MS Powerpoint, Office 365, MS Teams, MS Forms, Tally
PARTIAL
CLIENT
LIST
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HDFC Sales Pvt Ltd.
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Mankind Pharma
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Carrefour India Sourcing
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Miditech Pvt Ltd.
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Magneti Marelli India Pvt. Ltd
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Dream Folks
Mid to senior levels professionals from organisations like Alcatel, Reliance Communications, Aditya Birla, Moser Baer who took courses in their individual capacity